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Bulk Purchase please go to the offical website to get more competitive offers: www.guide-infrared.cc


Disclaimer: All shipments (including warranty replacements) are subject to 24hrs processing time.

Any & all orders placed after 12 PM PST will NOT ship until the next business day.

Shipping Locations: We proudly ship to all countries, except for the following:

Russia, Iran, Sudan, Cuba, Syria, North Korea and Uganda. 

Location: Shipping Warehouse: Expected Shipping Time:
CN Guangzhou Warehouse Up to 3- 7 Business Days
International/Overseas China Warehouse
Up to 30 Business Days

Shipping Options:




Expedited Shipping to the contiguous
CN is optional during checkout.

Shipping to the contiguous China.


If your order doesn't qualify for free shipping,
you may review alternative shipping options
during checkout.

1-3 Business Days 1-7 Business Days 1-14 Business Days

Orders placed after 12 pm will ship the
next business day (excluding holidays).

Orders placed after 12 pm will ship the
next business day (excluding holidays).

Orders placed after 12 pm will
ship the next business day
(excluding holidays).


Shipping costs are calculated by accounting for multiple factors, including price, weight, shipping distance, etc.

Customers are responsible for all customs fees & costs.

Customers may utilize the Shipping Calculator Tool via our Teslong website (Cart section) to estimate shipping options & costs.

All domestic (US) orders over $149 qualify for free standard shipping!


Please be advised that customers are responsible for all customs fees & costs.

We ship most international packages via UPS, Fedex, or DHL etc. All associated shipping fees are calculated on a combined basis of weight, value (for insurance purposes), and the final destination. Some orders may be shipped in multiple parcels, but we do not add additional fees to your order if we ship in multiple parcels.

Be advised that some items cannot be exported due to the manufacturer or government restrictions. In these instances, you will be provided an on-screen notice if you attempt to put an item in your shopping cart or check out an order containing items that we cannot ship you.

We also reserve the right to block certain products from being shipped outside the USA.




If you are dissatisfied with your purchase for any reason, you may return it to TESLONG within 30 days of the purchase date, subject to the conditions and exclusions listed below.
If your original item included free items, you must return all associated items for a full refund; the retail value of any free items you keep will be deducted from your reimbursement total.

You may initiate a return or exchange online, by phone, or via Live Chat



Email: Alan.fan@guide-infrared.cc